Can I cancel a booking?

We appreciate that circumstances can change and that you may need to cancel your booking. A booking is deemed as cancelled when you click the cancel button on the View Booking page relating to that booking.

At Camplify, van owners can choose which cancellation policy to offer to their guests, and guests can review the policy before booking. Any entitlement to a refund is subject to the Camplify Cancellation Fee of £13, which is non-refundable and any and all taxes will be retained and remitted. The refund will be processed to the original card used for the payment transaction. If the booking is cancelled due a failed licence verification or the hirer does not meet the insurance criteria the hirer is entitled to a full refund minus the cancellation fee.

You can find our Cancellation Policy at https://www.camplify.co.uk/cancellation-policies

This provides the necessary protection to all of our hirers so that they can book with confidence.

Refer to our terms and conditions for more detail

https://www.camplify.co.uk/terms-conditions-hirers

https://www.camplify.co.uk/terms-conditions-owners