How do I switch from using my own insurance to Camplify’s Flexible Insurance?
You’re welcome to switch from using your own insurance (BYO) to Camplify’s Flexible Insurance at any time. This insurance is charged at a daily rate for each day your van is on hire. To get a personalised pricing breakdown, please contact us at owners@camplify.co.uk.
What happens with existing bookings?
If you’d like to apply Flexible Insurance to any existing bookings, this is considered a change to the hire agreement. As such, you’ll need to get written consent from each hirer confirming they understand and agree to the change. Please note: switching to Camplify's Flexible Insurance may result in a higher accident excess for hirers. More details can be found at camplify.co.uk/accident-excess.
Once we receive the hirer’s consent, we’ll be happy to update your existing bookings for you. All future bookings will automatically be covered by the new insurance once it's set on your listing.
Important: Updating the insurance setting on your listing does not change the insurance for any existing bookings. Please email us at owners@camplify.co.uk if you need help updating these.