Owner Responsiveness Badge
Owners who respond quickly to hirer messages can earn the Owner Responsiveness Badge and appear higher in search results.
Be responsive to enquiries - Fast communication helps build trust with hirers and increases your chances of converting enquiries into confirmed bookings.
How it works:
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Respond to enquiries and booking requests within 24 hours on average.
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Speed matters more than the answer - even a fast decline counts.
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Earning the badge highlights your engagement and can improve your listing’s visibility.
What we measure:
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Response time to enquiries and booking requests
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Enquiry → booking conversion rate
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Decline and cancellation behaviour
Tip: Turn on push notifications or email alerts to make sure you don’t miss new messages.