1. UK Help Centre
  2. Hirers UK
  3. Hirer Damage Protection Cover & Excess

What if I break down?

What if I break down?

 

Every single hire through Camplify is covered by 24/7 roadside assistance.

In the United Kingdom, we've partnered with the RAC Nationwide breakdown and recovery service.

Here's how it works:

If the hired van has a breakdown during the booking, the Hirer should immediately inform the Owner. The Hirer should also call RAC at 0333 202 1872 as soon as possible to request road-side assistance. RAC needs to be informed that the booking is through Camplify and Camplify’s RAC reference is “CAMP01”. Camplify covers the cost for all roadside assistance call-outs due to breakdowns or if the vehicle is involved in an accident within the UK and Europe. This means hirers will be safe and secure while on their trip.

To find out more about how our roadside assistance product works, visit our following pages:

www.camplify.co.uk/breakdownpolicy

https://www.camplify.co.uk/terms-conditions-hirers

https://www.camplify.co.uk/terms-conditions-owners