UK Help Centre
camplify.co.uk
Hirers UK
Owners UK
Joining Camplify
Setting up your RV Listing
Manage your Account
Preventing Damage
Damage Protection Cover
Managing Bookings
Pick-Up and Return
Camplify App
Getting Paid From Camplify
Marketing and Growth
Hirers UK
Make a Booking
Paying for a Booking
Hirer Damage Protection Cover & Excess
Pick-up and Return
Manage your Booking
General UK
Getting started
Contacting Camplify
General
Reviews
Back to home
UK Help Centre
Hirers UK
Owners UK
Joining Camplify
Setting up your RV Listing
Manage your Account
Preventing Damage
Damage Protection Cover
Managing Bookings
Pick-Up and Return
Camplify App
Getting Paid From Camplify
Marketing and Growth
Hirers UK
Make a Booking
Paying for a Booking
Hirer Damage Protection Cover & Excess
Pick-up and Return
Manage your Booking
General UK
Getting started
Contacting Camplify
General
Reviews
Hirers UK
Make a Booking
I'm interested in hiring a van on Camplify. How does it work?
Why am I charged per day?
Can I travel to Europe/Ireland with the van?
How do I add an additional driver?
How long does it take for the owner to respond to my booking request?
Will you verify me and my licence?
Does Camplify allow drivers with international licences?
See more
Paying for a Booking
How does the payment process work?
Am I paying the owner or Camplify?
What is the Service Fee?
Does sending a booking request require instant payment?
Hirer Damage Protection Cover & Excess
Do I have Damage Protection cover?
Is there a way for me to reduce my excess?
What is my liability as a hirer?
How are damages dealt with and resolved?
What if I break down?
See more
Pick-up and Return
Pre-Departure Checks
What is a pre-hire checklist?
What is the Camplify hirer etiquette?
Can I pick up the van early? Or return it late?
Manage your Booking
Can I cancel a booking?
How can I request a refund/credit and how long does it take?
How do I raise a complaint?
